Remote Infrastructure Management

ITP365 Remote Infrastructure Management services are designed to keep your network and server infrastructure running smoothly and efficiently, and in the process reducing the burden on your existing infrastructure staff. Our team of certified network engineers will ensure a more proactive approach to maintaining your business critical infrastructure devices and can also handle Remote Level 3 service requests as they arise.

 

Our ongoing tasks include the following:

• Review weekly security and system logs

• Research new OS releases/patches and develop upgrade paths and schedules as necessary

• Evaluate security advisory alerts and make appropriate recommendations

• Examine network monitoring alerts and assess utilization trends

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Our Infrastructure Management services can also be combined with a Network Monitoring Solution (NMS) resulting in a comprehensive, turnkey solution for monitoring and maintaining your complex network infrastructure (including network devices, servers and applications).